II called AT&T Mobility. They told me a older smart phone was free.
They told me the monthly fee was approximately $60 a month. They enclosed a return address to return the phone and if you return it within a week, you would pay nothing. The first bill came after it was returned. They wanted $90 for the monthly charge.
They had lied about the monthly charge. I told them I had returned the phone and they did not believe me. They kept calling and now have a collection company. AT&T finally said they received the phone.
They had put it with a collection company. I would advise anyone that made it easy to return it certified mail.
They are a lying, clout kind of company. I hope people will read this and somehow punish them.
Product or Service Mentioned: Cell Phone.
Reason of review: Pricing issue.
Monetary Loss: $89.
Preferred solution: Full refund.