ATT - Mobile Hotspot device STILL doesn't work
Sad. Patheitc customer service.
Karma has a way with people and I pray that the Lord will take care of the losers that sold me an AT&T Hotspot Mobile Device - Salesperson $1, #2 and so called manager Johathan, Josh, and Jason. Upton Drive Virginia Beach, VA. I spent a total of $117 and was only able to connect to the Internet for 30 minutes. The so called manager - Jason said he put $100 credit on my account - "ONLY" to realize that $100 credit expired the next day!
What good will that do? NOTHING. Sad, sad, sad, sad, and pathetic!!! "There's nothing we can do." For a company that spouts their VISION is to CONNECT people - and do it better than anyone else - ya'll need to take a hard look at who you hire!
Hotspot number incase anyone at AT&T gives a crap is 757-663-**** Sheena White.
POOR, POOR, POOR customer service!! Poor product and pathetic individuals working at the Upton Drive location.
Reason of review: Poor customer service.
Monetary Loss: $117.
Preferred solution: Full refund.
Location: 2201 Upton Dr Ste 900, Virginia Beach, VA 23454, USA
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