0 comments
100% full Not resolved

I started at&t uverse in the month of July but ever since I haven't receive any bill statement in my mail which I requested 5x already and plus the reward card that I requested for 3x.Its almost October and non in my mail.

What made me furious is my husband order a wireless phone and received a confirmation that I will receive the 2 phone by the dates they promise that I will receive the phones. Assuming that I will receive it I disconnected our wireless phone from Metropcs for almost a week already, for me not to have a double payments. But its been 2 weeks no phone had arrived. So now I connected my Metropcs back to make a call to at&t.

And they inform me and assure me for how many times that I will receive my bills statements, reward card, and my phone on Monday. I asked them what went wrong? Why we haven't receive anything from at&t but when u took money from my bank account its on time since I have auto payment, without me knwing how much my bills. After the representative promise me again that I will receive everything on Monday he gave me number which is 8777452178 to report my issue and get a compensation.

But the lady representative hadn't offer me anything. It upset me how they handle their customer complaints like that. So hassles I've been through to fix this. we hadn't wireless phone for me and my husband for a week hoping our new phone will arrive on the date they informed us.

I am sodisappointed, now I need to pay my Metropcs and att bill for the next month because of there incompetence.If I will not receive my phone and other things I had been requesting on Monday I will not hesitate to cut off our uverse and our wireless phone.

Review about: Wireless Phone.

Review #539102 is a subjective opinion of a user.

PRODUCT OR SERVICE Att Reward Card
Reason of Review / Monetary Loss Problem with delivery / $100
Preferred solution Let the company propose a solution

Had an Experience with Att?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"Hello my name is Valerie Grier I am very unsettling with Att wireless cell phone service i have to let my service go with ATT i didn't want to but..." Read more
"I can not explain how pissed off I am with att uverse services. Every month my bill was higher and higher. They didn't give me any warning stating that my..." Read more
"on June 16th my wife got a text message ( see attachment) that stated that if we upgraded her phone to the new S7 that we would receive a gift..." Read more
"UVerse Internet for AT&T is a joke!! I have been with them for a couple of years and then my daughter moved back in with us and she got a..." Read more
"In simple English, this 2yr Rpl Plan is a worthless plan for electronic purchases. Neither RCA or Walmart honors their warranty. Walmart calls it an "existing condition" because after you..." Read more
"AutoTopsDirect Mazda miata convertible top is Junk Miata replacement tops are a FIRE HAZARD. Refused warranty service for faulty rear defroster solder. Smoke, melted vinyl and shattered window. Lloyd (their..." Read more
"Hi.. Guys This is Pinky Panday. I got my house shift by Agarwal Packers and Movers. And These guys have done it very carefully and safely. And They have done..." Read more
"Opened the package of wright brand bacon on APR.21 17 .To use and it looks like slimy snot on your product,tried cooking it and it has a vinegary smell to..." Read more