100% full Not resolved

I started at&t uverse in the month of July but ever since I haven't receive any bill statement in my mail which I requested 5x already and plus the reward card that I requested for 3x.Its almost October and non in my mail.

What made me furious is my husband order a wireless phone and received a confirmation that I will receive the 2 phone by the dates they promise that I will receive the phones. Assuming that I will receive it I disconnected our wireless phone from Metropcs for almost a week already, for me not to have a double payments. But its been 2 weeks no phone had arrived. So now I connected my Metropcs back to make a call to at&t.

And they inform me and assure me for how many times that I will receive my bills statements, reward card, and my phone on Monday. I asked them what went wrong? Why we haven't receive anything from at&t but when u took money from my bank account its on time since I have auto payment, without me knwing how much my bills. After the representative promise me again that I will receive everything on Monday he gave me number which is 8777452178 to report my issue and get a compensation.

But the lady representative hadn't offer me anything. It upset me how they handle their customer complaints like that. So hassles I've been through to fix this. we hadn't wireless phone for me and my husband for a week hoping our new phone will arrive on the date they informed us.

I am sodisappointed, now I need to pay my Metropcs and att bill for the next month because of there incompetence.If I will not receive my phone and other things I had been requesting on Monday I will not hesitate to cut off our uverse and our wireless phone.

Review about: Att Reward Card.

Reason of review: Problem with delivery.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

Had an Experience with Att?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

Att - AT&T AutoPay Program: Action required on your account Att "Received regular postal mail today, 08/14/2013. Letter dated: August 10, 2013. Return address for this mailing: AT&T Autopay Program ..." Read more Att - Ripped Off by AT&T Att "I am a long time AT&T customer but I have had a horrible experience. In late October I was told by an AT&T representative that if I switched my cell..." Read more Att - At&t is ripping me off Att "on June 16th my wife got a text message ( see attachment) that stated that if we upgraded her phone to the new S7 that we would receive a gift..." Read more Att - AT&T UNSAFE EQUIPMENT SALES FRAUD Att "Have been trying to get AT&T to remove broken pole from en-front of house my for months Power company has removed thee lines Comcast has removed there lines. The only..." Read more Bad boy furniture is junk   DONT BUY Bad Boy Furniture " Badboy furniture is horrible to deal with ive been dealing with them for weeks ive spent 3900 on a house of crappy *** garbage furniture i have a sofa..." Read more Razbannia Group - Fraud and Scam Artist: Sina Razbannia Razbannia Group "Razbannia Group Beware! Scam And Fraud Against Customers Calabassas, California Do NOT do business with Razbannia Group. Razbannia Group is owned by Sina Razbannia, his wife Shirley Razbannia, his daughter..." Read more Don't trust Waterpik Waterpik "Waterpik promoted their WP660 for international use. Having moved overseas and a different power supply, it stopped working. The same product In the UK is promoted today as suitable for..." Read more Pacificreproductivecenter - Rifaat Salem MD - The Best doctor ever Pacificreproductivecenter "Rifaat Salem MD is awesome. She is the best doctor ever. Very knowledgable and helpful. I was struggling with infertility for over 5years and I went to 5 different doctors...." Read more