Not resolved

So I have a line of 4 phones and been with AT&T for over 11 years since the Razor phone came out.Recently I changed to the "unlimited" data plan where you get 4G service until you go over the 30 they give you and then it drops down to 2G which is ok but not where I can not use NOT ONE APP on my phone at all and my service plan doesn't start over until the 23rd of Jan so that means I will not be able to use my phone at all for the next 13 days.

I only use three Apps Instagram , Snapchat and Facebook nothing big not one app works for me unless I'm in a Wi-Fi zone which I'm never around.

I believe this is false advertisement for the company because they should not be able to use the word unlimited at all.I am very disappointed and after my bill cycle I will be moving to another service after being with yall for 11 years.

I didn't like: Service.

Review #989114 is a subjective opinion of a user.

3.1
Reliability
Warranty
Value for money
Coverage Area
Advertised vs Delivered
Price Affordability
Website
Billing Practices
Product or Service Quality
Exchange, Refund and Cancellation Policy
Style and Design
Discounts and Special Offers
Diversity of Products or Services
Customer service
PRODUCT OR SERVICE Att Unlimited Phone Plan
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Anything to get my service to start working.

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