just got off the phone with AT&T's retention department. Boy, were they ever not interested in retaining my business - rudest person ever.
Tried to tell me that in spite of the several pages of disclosures explaining how enhanced 911 service works for vonage that I will NOT have access to 911 if I switch to them. So now instead of retaining me as an internet customer, they are going to lose that business as well. Would cost me $200 to change my account from a multi-line phone & dsl service to a stand alone dsl service, because a technician has to come on site to do that.
So will now check in to see what the other cable modem companies or phone services will charge me to install new service. With any luck - free!
Product or Service Mentioned: Att Internet Service.