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90% of the service reps are cocky ,smart alec,non working {{REDACTED}}. This store needs a good house cleaning.The reps peak out the door to see if they want to come out of the break/screw off room and actually try to wait on a customer.They must be on some kind of commission deal,because they all try to sell you something on the high dollar end,both devices and plans.And yes they cant wait to scan your drivers license which is another source of irritation,I mean do they think we dont now what data mining is and why do they need my height ,weight , eye color etc to purchase a phone.

Product or Service Mentioned: Att Sales Representative.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Treated like dirt after so much loyalty, In store reps.

Company wrote 0 public responses to the review from Sep 25, 2017.
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Anonymous
#1543889

Ditto. Crummy service from the company and the salesmen and managers who lie like a big dog.

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