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I have the ATT so called 4G unlimited plan .. This so called unlimited plan says you get 22 or 23 Gigs of unlimited 4G data per month and "They may slow it down during peek times" .. They slow it down ALL of the time. I don't know why they call any of it unlimited 4G...
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Anonymous
Jackie

Like someone said on the other post.. "May slow you down" does not mean " turn you off". It goes on for days here. Not an exaggeration either. I don't know why they throttle a...

Anonymous
Pam

Got that right. None of it is unlimited during any point whether it's before or after the maximum usage amount they tell you that your plan includes. It all depends on the are...

1.5
I didn't like
  • 4 g coverage
#1451830
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Talk about the worst customer service I have ever had with any company in my 62 years. I had been with AT&T since their inception when they were called cellular one, anyway it has always been typical for my monthly phone bill to never,ever reflect what I was originally...
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Anonymous
Anonymous

Who cares.....

Anonymous
Lisa

AT&T has gotten to BIG for their britches. Sad that a company this Big can't get Better Customer service. They don't care, its all about selling service. Been with company whe...

I didn't like
  • Online customer service
  • Managers at home office could care less
  • Unmet promises
#1451675
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Is ATT that desperate for money that they charge customers unreal charges? I have had ATT cable/internet for a little over a year. Within the first 3 months, I was charged for some NFL primetime that I never ordered. There was 6 installments of 48.99 for whatever this...
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2.3
I didn't like
  • Do not care about the consumer
  • Fees
#1451311
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January - 2019 Just had a horrible experience with AT&T - tried switching to ATT for internet and TV and in the end lost 6 hours to them with nothing to show for it except an incredibly bad opinion of AT&T! To summarize, their scheduling, communications and follow...
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#1449978
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ATT - AT&T's terrible Internet service - Don't buy into the scam.

Very simple. AT&T provides the worst Internet service I have ever experienced. Period. Hey AT&T guess what? Don't come back to me saying "Is your router plugged in correctly?" or "Do you know your wifi password?" or "Can you reboot your computer?" It's your scam Internet service that you sell people and a lack of interest in providing quality service or concern for your customers' issues. You are clearly trying to take peoples' money and not provide them with the service you promise. Worst company ever. How about you do a reboot of your company or better yet just file for bancruptcy like PG&E before the lawsuits bury you. Good luck, you are garbage and soon the whole world will know it.
#1449810
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I returned a bad gateway in October 2018. Today for the 3rd time since then AT&T interrupted my internet service claiming they didn't receive it. Last month I had given them the tracking number from UPS. They told me it was from May. I believed them because I had...
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Anonymous
benthere

That's what they are good at, giving you the run around until you have spent Hours on the phone and you give up!

2.7
#1449562
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I had been a customer of AT&T for a number of years with AT&T wireless, DSL through Bell South for my daughter, and AT&T home security. I also own AT&T stock. I noticed in a recent bill from Bell South (billed through AT&T) that I was still paying for my daughter’s DSL...
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2.5
I didn't like
  • Worst customer service
  • Wors
#1448580
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ATT - Unlock my iPhone

I need to unlock my iPhone because I am no longer with ATT. And I paid off my phone. I was told need to go website unlock my phone, and I am traveling could not do it. So I can not use my phone at all.
#1447376
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ATT - *** company

You ruined Direct TV. You sold my phone number to advertisers. You are overpriced. Your phones suck. Your network sucks.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1447344
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ATT - Poor installation & overcharged for work not done

Said they would remove installation charges of $99 which they did not. I had to have a private person correct the problem
#1446458
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