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good old att thank god I will never have anything to do with them ever again, I have used sbcglobal for over 20 years they where all synced with my yahoo account, well they wanted to separate from yahoo in witch they did, long story short, my email was screwed up so...
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1.0
#1173288
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I was promised $40 per month for internet service and they billed me $60 per month. I have been on the phone with them for about an hour and still holding. I chatted with someone for an hour yesterday. The problem is still not resolved. Even if it gets resolved, I hope...
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#1172944
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I am livid! Worst customer service ever. I decided to do a thorough check of my bill/statement and noticed they have been charging me for a tablet not in use and my contract with it was up last June 2017. $10 per month for the last 7 months when I had it cancelled. I...
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I didn't like
  • No response to your problem
#1171757
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ATT - AT&T Sucks

ATT
#1172672
2.8
Details
I own a small business & my phones went down which affects my sales at my shop. AT&T basically tells me there’s nothing can do & I’ll have to wait until next Friday for them to come take a look. So for the next week they expect me just to have no phones & lose money on a daily basis...
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ATT - The worst experience ever

ATT
#1171991
1.9
Details
I called to have my services transferred from another house I had DirecTV through when I called DirecTV to have my service moved AT&T answered the phone and show me a the a TTU verse now I owe DirecTV cancellation fees and I haven’t seen a bill less than $200 yet I’m getting rid of them tomorrow
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ATT - AT&T switch program is a scam

ATT
#1161879
1.6
Details
They say they will pay off your phone and lease. I uploaded my paperwork and because it is not phrased the exact way they prefer they say my paperwork is invalid. It clearly shows that the cost is for the phone but because it doesn't say EIP it is invalid. AT&T is a sheisty as everyone says.
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ATT - Outage

ATT
#1160050
1.3
Details
had no internet service or tv. no updates they just say outage. 48 hrs this is ridiculous. going to look back into comcast.
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In 38 years of adulthood I have never, ever dealt with a company that is so inept, apathetic, disorganized and dishonest. After 15 years with Verizon we made the incredibly foolish decision to move our wireless and internet to AT&T. It has been a complete nightmare...
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1.0
#1169849
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We were tired of fighting with Comcast over billing, so we jumped on an add for Internet and tv for $55 a month, for two years with att/DTV. Their sales person was sure that we qualified, and set up installation. Nov 8 they install, and a few weeks later I get a bill...
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1.4
Product
#1167386
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Just opened a NEW contract with AT&T for wireless service. As, is apparent with THIS provider, received ONE bill which was the meet the contract agreement amont! While the coverage areas are decent, you're likely to NEVER receive the same bill amount two months...
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#1167083
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I have been trying since Friday 1/5 to upgrade a phone. When I got to the payment, it kept telling me my card number was invalid (which it was not as it ended up hitting my bank SEVEN times) Got kicked off the chat, called in and the call dropped, called again and...
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2.9
#1165696
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We signed up with ATT for TV phone and internet on a 99$ two year package promotion. We travel in the summer and were told that service could be put on vacation hold for the 5 months we were going to be away last year. We called to have service restored before getting...
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Anonymous
Jaxon

AT&T has EXTREMELY DECEPTIVE BUSINESS PRACTICES PERIOD! Regardless of what they AGREE to they never meet THEIR end of the agreement!

1.5
Product
I didn't like
  • Customer support and phone time wait and reps
#1165397
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We purchased 2 brand new 7 plus I phones from ATT and internet. Upon getting everything setup we returned home to find very poor signal strength. We went back to the store and was told to call technical service. The call resulted in a complete reboot and found nothing...
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1.7
I didn't like
  • Very poor and lied to every step of the process
#1163663
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I never sign up for automatic payments because I have 8 people on my account and I make there payments for them somehow att went and change my account to automatic payment. they took the whole bill out of my account. I call and talk to some foreign guy couldn't...
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#1163151
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