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2.0
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AT&T AutoPay Program: Action required on your account - ATT review

Update by user Dec 13, 2014

Still no action by AT&T!

Original review posted by user Aug 14, 2013

Received regular postal mail today, 08/14/2013. Letter dated: August 10, 2013. Return address for this mailing: AT&T Autopay Program PO Box 5093 Carol Stream, IL 60197-5093 (Quite a bit of fraud registered here!) AT&T Account Number:...
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109 comments
Anonymous
#1713796

You should probably report it to government authorities since AT&T doesn’t investigate fraud from outside its organization. But I am so worried about your ideal and I am so happy I got to read about it. NOT

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#439543 Review #439543 is a subjective opinion of poster.
Tags
  • AT T ripoff
  • AT T Ignores Scam

Internet equipment | ATT review from Tampa, Florida

I got approved for internet service online and I need to call and speak to somebody
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#1764876 Review #1764876 is a subjective opinion of poster.

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Verified Reviewer

No internet | ATT review

You number has issues. It says your call cannot be completed at this time
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#1763489 Review #1763489 is a subjective opinion of poster.

Sling TV | ATT review

1.1
Details
DirecTV used to be a pleasure to deal with. That is, until AT&T bought them. There's nothing that won't go wrong. Too many issues to list.
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Review
#1762471 Review #1762471 is a subjective opinion of poster.
Service
Att Customer Care
Pros
  • Signal quality
Cons
  • Very deceptive reps and no loyalty towards long term customers
  • Dishonest salesman
  • Billing and customer relations
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Worst Company On Earth

BEWARE of promises | ATT review from Saint Petersburg, Florida

1.8
Details
AT&T has "in-home advisers", who are rather like old-time traveling salesmen. One came to our home with a Directv repairman at a time when our Verizon contract was at an end. I listened and oh what a great deal I was going to get!! Free this, reduced that, discounts, perks, great service nationwide PLUS my personal contact to my "in-home adviser". I signed up and at first all went well. HOWEVER, as soon as the trial period was over things changed. My quote for $266 a month for a family plan is now and has been since July 2019 a whopping $326 a month. AND I get absolutely no response from my personal adviser.
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#1761947 Review #1761947 is a subjective opinion of poster.

Do not use at&t | ATT review from Orlando, Florida

They lie to you. All of them . they will rip you off...stay clear of them. WARNING
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Review
#1761159 Review #1761159 is a subjective opinion of poster.
Service
Att Phone Service
1.0
Details
There are many other companies out there!! Use them!!!. There customer service people and billing department have been harrassing my 76 year old mother, because she switched to spectrum back in October. My mom paid Direct TV, her last bill so she thought. Then, ATT...
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Review
#1760564 Review #1760564 is a subjective opinion of poster.
Pros
  • Being able to voice my opinion hoping that it helps other people
Cons
  • Ethics
Reason of review
Problems with payment
Loss
$1
Preferred solution
STOP HARRASING MY MOTHER!!!
Tags
  • Incompetent ATT reps

Charging for equipment returned to them. | ATT review from Faribault, Minnesota

1.0
Details
ATT charged my Auto pay 145.81 for equipment, after they e-mailed they received it I canceled my auto pay on 11/15/2019 with confirmation # so how on 12/25/2020 were they able to pull money me. We were advised this would happen by our local post office that ATT would bill us even after the return high% for billing after returning KEEP your receipt it happened to her too! AT&;;;;;;;;;;T Direct TV are fraudulent in there practices.
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Review
#1760257 Review #1760257 is a subjective opinion of poster.

Find another provider | ATT review from Greenville, South Carolina

1.6
Details
My internet has constantly disconnected since the day it was installed. They can't seem to fix it. I'm paying for FiberOptic 100 but it continually drops. It drops about once per minute. I have literally burned up DVRs because they are continually looking for an IP address. When watching streaming on Apple TV, I get "you are no longer connected to the internet." I replaced the router and finally got ATT to admit that I have "intermittent service." ATT either doesn't show up for the appointment or arrives incredibly late. No update. Just told to sit here and wait hour after hour after hour. Do they think that people have nothing else to do? They aren't the only game in town and they are about to lose a customer.
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#1760215 Review #1760215 is a subjective opinion of poster.

Kill the AT&T workers | ATT review

1.0
Details
AT&T is a greedy company that shut down 2G so now hundreds of phones will no longer work at all on their network. AT&T just cares abut rich white girls who spend money on new iphones every week. there are people who like the old cell phones better.
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Review
#1758623 Review #1758623 is a subjective opinion of poster.
Pros
  • When at&t had 2g
Cons
  • 2g shutdown
Reason of review
2G shutdown
Loss
$100
Preferred solution
bring back 2g
Tags
  • Evil Controllers
  • 2G Shutdown

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DO NOT TRUST ATT/DirectTV & Internet

1.2
Details
If you decide to go with ATT DirectTV and or Internet, get pics of all the equipment along with serial numbers. At the end of your contract, you will need to return the equipment within 7 days. If past 7 days, they can charge you $150 for each piece of equipment
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#1753459 Review #1753459 is a subjective opinion of poster.