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The quality of their service is dropping. Conversely, the cost of their service is going up. My connection is CONSTANTLY just dropping out, then takes two to three minutes to reconnect. And as short as another five minutes, it drops out again for two to three minutes....
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#1362941
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Att - Sr feed up

Nothing happen is a robot answering phone calls Worst Customer Service ever. I warn everybody don't get ATT cable
#1360410
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Came back to direct tv after spectrum upped my bill double, found a bundle package with direct tv and switched after having an issue with auto bill not working I cancelled the premium channels after trail was over like I was supposed to do. The person said they fixed...
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Anonymous
Freddie Murphries

I think ATT trains their people to lie. How else could they be as completely incompetent as they are? This is one of the worst corporations hands down. If we had a better gove...

1.0
I didn't like
  • All
#1359764
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I paid the landline account for the U-Verse account. Landline department would not give me my money back. This department told me to stop payment on my check. I could not stop payment but had to do a dispute saying the landline department was not authorized to take my...
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1.2
I didn't like
  • Lip service and no action
  • Never took care of my issue
  • Ignorance in business
#1359198
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Please DO NOT waste your valuable time with AT&T which owns Direct TV, TimeWarner cable, Dish Network, Uverse (internet), Wireless, landline. The main headquarters located at 208 S. Akard St. Dallas, TX. 75202 and Randall Stephenson, AT&T CEO. The phone number to...
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1.0
I didn't like
  • Customer service and billing
  • Rude agents
  • Deceptive sales
#1359059
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At&T has the worst coverage and even worse is their terrible customer service! They entered me into a contract months ago I never aythorized. They said they sent me a device but never show that I have used it and I never asked for it or saw it. They offer no remedy or...
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1.2
#1358461
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I have had ATT for phone, internet and Uverse for several years--no other choice. I have had NOTHING but problems from day 1. They lie about their promotions, and have outdated products that regularly need replacing. It is nearly impossible to actually speak to a live...
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1.3
I didn't like
  • Att and a dishonest company
  • Misinformation
#1358170
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I called and paid $15 for assistance with a computer problem. The tech resolved the issue, however, I continued to get billed every month thereafter. I called and tried to cancel, but they could find my account. So, I have been unable to stop the monthly charge of $15....
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#1355510
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Att - Don’t be fooled! Don’t drink the AT&T Koolaid!

I was told my Verizon contract would be paid off. Got NO help from local AT&T store since I purchased my phones direct over the phone and not through them. I am now stuck with Verizon threats to be turned into the credit bureau and I have a $1,200.00 bill that I AM RESPONSIBLE for paying now. AT&T cell phone service is horrible too. Do NOT get fooled by AT&T! Sincerely, Derrick Slaten Shocked
1.1
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#1355349
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Att - Hire individuals that can speak English

Why in the *** would Companies (namely AT&T & DIRECTV) hire individuals that cannot speak English for Customer service representatives? We do not live in Mexico or Cuba!!!!!
2.3
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#1354527
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