ATT Reviews and Complaints
Update by user Dec 13, 2014
Still no action by AT&T!
Original review posted by user Aug 14, 2013Received regular postal mail today, 08/14/2013. Letter dated: August 10, 2013. Return address for this mailing: AT&T Autopay Program PO Box 5093 Carol Stream, IL 60197-5093 (Quite a bit of fraud registered here!) AT&T Account Number:...
Internet equipment | ATT review from Tampa, Florida
I got approved for internet service online and I need to call and speak to somebody
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No internet | ATT review
You number has issues. It says your call cannot be completed at this time
Sling TV | ATT review
DirecTV used to be a pleasure to deal with. That is, until AT&T bought them. There's nothing that won't go wrong. Too many issues to list.
Att Customer Care
- Signal quality
- Very deceptive reps and no loyalty towards long term customers
- Dishonest salesman
- Billing and customer relations
Reason of review
Poor customer service
Let the company propose a solution
BEWARE of promises | ATT review from Saint Petersburg, Florida
AT&T has "in-home advisers", who are rather like old-time traveling salesmen. One came to our home with a Directv repairman at a time when our Verizon contract was at an end. I listened and oh what a great deal I was going to get!! Free this, reduced that, discounts, perks, great service nationwide PLUS my personal contact to my "in-home adviser". I signed up and at first all went well. HOWEVER, as soon as the trial period was over things changed. My quote for $266 a month for a family plan is now and has been since July 2019 a whopping $326 a month. AND I get absolutely no response from my personal adviser.
Do not use at&t | ATT review from Orlando, Florida
They lie to you. All of them . they will rip you off...stay clear of them. WARNING
Att Phone Service
There are many other companies out there!! Use them!!!. There customer service people and billing department have been harrassing my 76 year old mother, because she switched to spectrum back in October. My mom paid Direct TV, her last bill so she thought. Then, ATT...
- Being able to voice my opinion hoping that it helps other people
Reason of review
Problems with payment
STOP HARRASING MY MOTHER!!!
Charging for equipment returned to them. | ATT review from Faribault, Minnesota
ATT charged my Auto pay 145.81 for equipment, after they e-mailed they received it I canceled my auto pay on 11/15/2019 with confirmation # so how on 12/25/2020 were they able to pull money me. We were advised this would happen by our local post office that ATT would bill us even after the return high% for billing after returning KEEP your receipt it happened to her too! AT&;;;;;;;;;;T Direct TV are fraudulent in there practices.
Find another provider | ATT review from Greenville, South Carolina
My internet has constantly disconnected since the day it was installed. They can't seem to fix it. I'm paying for FiberOptic 100 but it continually drops. It drops about once per minute. I have literally burned up DVRs because they are continually looking for an IP address. When watching streaming on Apple TV, I get "you are no longer connected to the internet." I replaced the router and finally got ATT to admit that I have "intermittent service." ATT either doesn't show up for the appointment or arrives incredibly late. No update. Just told to sit here and wait hour after hour after hour. Do they think that people have nothing else to do? They aren't the only game in town and they are about to lose a customer.
Kill the AT&T workers | ATT review
AT&T is a greedy company that shut down 2G so now hundreds of phones will no longer work at all on their network. AT&T just cares abut rich white girls who spend money on new iphones every week. there are people who like the old cell phones better.
- When at&t had 2g
- 2g shutdown
Reason of review
bring back 2g
DO NOT TRUST ATT/DirectTV & Internet
If you decide to go with ATT DirectTV and or Internet, get pics of all the equipment along with serial numbers. At the end of your contract, you will need to return the equipment within 7 days. If past 7 days, they can charge you $150 for each piece of equipment
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