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ATT - Reward promotion Scam

ATT - Reward promotion Scam
Upon sign up in January, the site stated I would receive $150 in Visa rewards...I go in today to claim it, and it states I'll receive $50!! I've had at&t before and didnt have this issue.
2.3
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Reliability
Style and Design
Value for money
Website
Product
#1184927
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ATT - Rude *** door to door sales rep. For At&t
I got a pop up visit to my door by Zach who tried to sell my son fiber t.v. services while I wasn't present. He tried to sell my son a router who is a minor and was in our complex to connect service for a neighbor. He then told my son after my son told him to speak to...
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#1183621
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ATT - Most Incompetent Company
Around December 12th we started having very slow internet, it kept disconnecting and showing red lights. Rebooting the Gateway would only fix it for about an hour, so I decided it was time to call AT&T customer service. After alternating between being on hold and...
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2.5
I liked
  • Pleasent customer service
I didn't like
  • Didnt deliver promises
  • Inefficient
#1157824
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ATT - AT&T - Left Hand Doesn't Know What The Right Hand is Doing!
ATT - AT&T - Left Hand Doesn't Know What The Right Hand is Doing!
ATT - AT&T - Left Hand Doesn't Know What The Right Hand is Doing!
Dear Kevin and Peggy, The left hand at AT&T doesn't know what the right hand is doing! For months now, AT&T has been sending me confirmation emails every time you pay your bill and when you change your password. I've asked AT&T to stop sending me emails with the last...
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#1143883
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ATT - Buyer beware Signing up for AT&T with 14 day grace period...
I took this opportunity to try a different cell service, 14 days they said no charge grace period. We returned phones in 11 days service below substandard. Went to store they asked for a passcode which was never setup by ME.... In store 2 hours trying to cancel...
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Anonymous
Optimistic1

I'm in the same boat. I wish I would have see this post before I decided to switch to At&t.

1.0
Sparta, Tennessee
I didn't like
  • Mass confussion
#1101874
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ATT - I'm ready to change  providers
ATT - I'm ready to change  providers
ATT - I'm ready to change  providers
My paycheck was changed abruptly to a direct deposit .I had already extended my payment date and then changed it again online .the direct deposit states that it will be 3-5 business days before my payment arrives so I called att and asked them to extend from the 24 to...
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#1091372
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ATT - Stated monthly charge vs assumed charges
3/3/17 purchased internet service. Stated monthly charges didn't match my bill. No one at cust service acknowledges the discrepancy. They insist on a price that's not stated on the their own order statement. They're insisting that the charges are & should be $40...
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3.2
#1071537
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ATT - Authorized Dealer Misled Us = Fraudulent Charges
ATT - Authorized Dealer Misled Us = Fraudulent Charges
ATT - Authorized Dealer Misled Us = Fraudulent Charges
AT&T authorized rwp by Springmobile, store no.2567 /CFUS, Tulsa, Oklahoma First let me say we didn't know this was a rep. Not posted outside amd if posted inside, it's not easily visible. AT&T has been horrible and not helpful trying to get these charges fixed. Every...
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1.0
I didn't like
  • No response to your problem
  • Takes hours to deal with customer service
  • Failure to resolve issue
#1067752
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ATT - AT&T Direct TV SPAM
AT&T with its offer of direct TV went farther than just spamming us. I called to AT&T for an international charge on my account and they started to offer me a direct tv. I clearly stated that I have no interest in it because I have 6 months left for my 2 years contract...
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ramisa001
ramisa001

and the biggest problem is that I am applying for mortgage and absolutely can not have any enquiries on my credit repost

Anonymous
Ramis

I spent more than 2 hours between chatting, then chat was dropped, then waiting and chatting again, everytime they were transferring me to supervisor, manager etc, and at the ...

2.3
I liked
  • Coverage and speed
I didn't like
  • Theft of my personal information
  • Bait and switch billing
  • Cant trust anyone
#1055633
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ATT - Holly R at AT&T Call Center Buffalo New York ripped me off on a $25 dollar credit.
ATT - Holly R at AT&T Call Center Buffalo New York ripped me off on a $25 dollar credit.
AT&T Screwed up my bill pay account by not saving my information when I changed banks costing me a service fee on my credit card. After about 15 phone calls to talk to someone who could help, Holly R at the Buffalo, New York called center issued me a $25 credit on my...
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#1046880
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