ATT Reviews and Complaints
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21
Issues
resolved
5,425
Total
reviews
$2.1M
Claimed
losses
$1.3K
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loss
300K
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views
What was your experience with ATT?
Customers don't like
- Poor customer service
- Charges
- Deceptive policies
Customers like
- Installation technician
- Coverage area
- Price
Received regular postal mail today, 08/14/2013. Letter dated: August 10, 2013. Return address for this mailing: AT&T Autopay Program PO Box 5093 Carol Stream, IL 60197-5093 (Quite a bit of fraud registered here!) AT&T Account Number: xxx-xxx-xxx- (missing...
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I'm going to post the letter detailing my complaint to AT&T's CEO. Enjoy. Mr. Stephenson, My wife and I were AT&T customers for a long time. Initially we were happy customers of Cingular, then became AT&T members when they bought out Cingular. We completed...
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Anonymous
AT&T, Ceo and company are arbitrarily mean and nasty people whom have no reason to work with a person. They send me a bill with a zero balance and about two months later i get...
Navin
Same story for me
Are you bored & have nothing exciting to do to occupy your mind? I have the answer just call AT&T & get "U-Verse" for your phone, Internet & your cable! You will get more excitement then you can stand honest! Your Brain will be stimulated more then it...
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Anonymous
I hate AT&T.....now I feel better...until I get my next bill...can;t we do better...we go to outer space...why not here on earth?
I have been attempting to get service from you since August 2017. I have moved into a new home and AT&T is the only service provider in our neighborhood. Below is documentation of the nearly 20 service conversations, 6 service appointments and lack of respect,...
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In early July, myself June and significant other, Kirk decided that he was paying way to much for his mobile phone and we wanted our phones to be under one account. We were going to switch to Verizon, however, we received an offer in the mail from AT&T stating: you can...
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Dear AT&T cellular I wish you farewell after 20 years as a loyal customer and a military veteran of several wars. Thank you for not having a military program for your veterans, it is nice to see you don’t support our country and those that have paid a price that you...
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Anonymous
I totally agree with you. I am very disappointed that at & T let the loyal customers down. Specially to our veterans who gave and served their life. I will cancel my at & T fa...
We have been paying for the "internet 100 stand-alone" service at the rate of $60 per month. However, lately we have not been receiving anywhere near that top speed (that is IF we ever have?). Speeds have been pitifully slow (under 20 mbps). That $60 package is now...
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I liked
- Most of the agents spoke english fluently enough
I didn't like
- Too long to id problem by phone
AT&T Phone Line Cancelation and Phone Return 6/13/18 - Contacted AT&T Customer Service to cancel extra phone line and phone installment purchase agreement) that was fraudulently sold to me in July, 2017 at the AT&T store near The Tyler Mall in Riverside, CA. On my...
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You have a employee name Shauna White (Office of the President)which is the most unprofessional, rude and degrading employee I've ever had to deal with. She talks down to customer and placed any blame on customers to cover AT&T/Direct TV. I've been with Direct TV over...
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Similar to ATT
You know, I'm a fairly busy person. So I must be REALLY disappointed to take the time to write this, and I think that more than anything expresses how I must feel about my experiences with AT&T. As I was writing this, I spoke to a friend on mine in England (I'm in the...
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Product
ATT is more upstanding than this, dont usually ignore consumer concerns
I received a similar letter on May 23, 2018 asking me to up date the credit card information for my Auto Pay. Everything on the letter appears to be legitimate except the refe...