Att Reviews and Complaints
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21
Issues
resolved
5,371
Total
reviews
$2.1M
Claimed
losses
$1.3K
Avg
loss
290K
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views
What was your experience with Att?
Customers don't like
- Poor customer service
- Charges
- Deceptive policies
Customers like
- Installation technician
- Coverage area
- Price
Received regular postal mail today, 08/14/2013. Letter dated: August 10, 2013. Return address for this mailing: AT&T Autopay Program PO Box 5093 Carol Stream, IL 60197-5093 (Quite a bit of fraud registered here!) AT&T Account Number: xxx-xxx-xxx- (missing...
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I'm going to post the letter detailing my complaint to AT&T's CEO. Enjoy. Mr. Stephenson, My wife and I were AT&T customers for a long time. Initially we were happy customers of Cingular, then became AT&T members when they bought out Cingular. We completed...
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Anonymous
AT&T, Ceo and company are arbitrarily mean and nasty people whom have no reason to work with a person. They send me a bill with a zero balance and about two months later i get...
Navin
Same story for me
Are you bored & have nothing exciting to do to occupy your mind? I have the answer just call AT&T & get "U-Verse" for your phone, Internet & your cable! You will get more excitement then you can stand honest! Your Brain will be stimulated more then it...
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Anonymous
I hate AT&T.....now I feel better...until I get my next bill...can;t we do better...we go to outer space...why not here on earth?
I have been attempting to get service from you since August 2017. I have moved into a new home and AT&T is the only service provider in our neighborhood. Below is documentation of the nearly 20 service conversations, 6 service appointments and lack of respect,...
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In early July, myself June and significant other, Kirk decided that he was paying way to much for his mobile phone and we wanted our phones to be under one account. We were going to switch to Verizon, however, we received an offer in the mail from AT&T stating: you can...
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You know, I'm a fairly busy person. So I must be REALLY disappointed to take the time to write this, and I think that more than anything expresses how I must feel about my experiences with AT&T. As I was writing this, I spoke to a friend on mine in England (I'm in the...
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Product
We needed to replace a phone with AT&T. We have been customers of AT&T for over 20 years. We have 8 devices with AT&T. I went to the website and ordered a new phone. AT&T sent me an email 48 hours hours later canceling the order. When I called I was told the system...
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I didn't like
- Uninformed customer service
On March 24, 2018 I entered an AT&T authorized dealer to purchase a new phone. The dealer told me about a promotion where if I purchased one IPhone X another IPhone X would be given to me at no charge. It was a BOGO promotion. I had him verify everything because I...
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JR Blankenship
I hate them and I own a lot of AT&T stock. They constantly lied to me and screwed up my billing. I'm ready for a TV antenna and a Net 10 phone.
We should all get together and do a class action law suit. We need to show the public the deceptive practices ATT customer service use. I have unlimited data and when I tried to get free HBO included with it, I was told to create a direct tv user name and password....
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Sandee Yessick
The most awful thing is, in our our contracts with ATT we cannot file a class action lawsuit. They actually have that in small print, when we all sign our life away!
Anonymous
Let me know where you are with this. I agree they are terrible.
I didn't like
- No full disclosure
Similar to Att
Att service is very bad. I was on hold for 25 minutes only for the rep to tell me his system was down and that i would have to call back!!!! then he hung up on me when I asked if he would email that to me so I would have it in writing. I hate ATT!!! They do not provide...
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Judy west
I think we all need to leave ATT in order for them to know we are tired of poor service. They sell DSL but have admitted that it is outdated and does not work well. Yet they c...
Product
I liked
- Longevity at the company
I didn't like
- Rude agents
Just got one. Letter looks the same as the image posted here. But address is different (24400 Northwestern Hwy, Ste 210, Southfield, MI, 48075). This address matches one of th...
Got the same letter. Sucks.Fidinta call em up.