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2.0
Details
ATT review - AT&T AutoPay Program: Action required on your account

Update by user Dec 13, 2014

Still no action by AT&T!

Original review posted by user Aug 14, 2013

Received regular postal mail today, 08/14/2013. Letter dated: August 10, 2013. Return address for this mailing: AT&T Autopay Program PO Box 5093 Carol Stream, IL 60197-5093 (Quite a bit of fraud registered here!) AT&T Account Number:...
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109 comments
Anonymous
#1713796

You should probably report it to government authorities since AT&T doesn’t investigate fraud from outside its organization. But I am so worried about your ideal and I am so happy I got to read about it. NOT

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Review
#439543 Review #439543 is a subjective opinion of poster.
Tags
  • AT T ripoff
  • AT T Ignores Scam
1.4
Details
ATT DOES NOT PROVIDE COVERAGE DONT BELIEVE THEIR MAPS!
My family has ATT Cell phones and MIFI service in Victoria Mississippi. When you apply for service and you put in your address it shows you are in THE highest coverage area for 4G service and it's a complete farce. I live about 3.5 miles from HWY 78 on the main strip...
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12 comments
Anonymous
#1648594

The 4G is so slow here, you can't even do a speed test .. It comes up and says "Latency Error" everytime I try to test it ...

IT's so slow most of the time it won't connect.. The only people getting any use out of it is the city dwellers I guess. .

I know it's going to be slower but I'm not that far from a tower and according to the map I'm in a good coverage area but it's just wrong about that . According to the coverage I'm getting, you'd think I lived in the Bermuda Triangle or something.

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Review
#1338897 Review #1338897 is a subjective opinion of poster.
Service
Att Internet Service
Pros
  • Price
Cons
  • Coverage area map is not accurate in the least
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered
Tags
  • Att Bait And Switch
  • Att Coverage
  • Att Service
  • Att Reception
1.0
Details
ATT review - Changed appointment, lied and accused me
ATT review - Changed appointment, lied and accused me

Update by user Sep 17

There were NO confirmation numbers in any emails sent by the company.

Original review posted by user Sep 17

I have been an AT&T Internet customer for a while now and then on September 5 I called to add DIRECTV to my account. I took copious notes and was given an installation date of September 16 from 8 AM...
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Review
#1656351 Review #1656351 is a subjective opinion of poster.
Cons
  • Lack of honesty
Tags
  • Lying Representative

Resolved: ATT review: Wonderful Agents— Terrible Service

2.0
Details

Update by user Nov 20

It wasn’t

Original review posted by user Nov 20

I am having one *** of a time getting credit back from the phones I returned.. I never activated them, sent them back in 3 days unblemished..I have home service with them.. they charged me for phones .. no credits returned.. now they have suspended home service. I have spoken with agents (by the way are very good) but t..I have other issues that I would rather not air on here... I full intend to go to better business bureau... I am 69 years old.. not computer savvy... but I’m 69 and old enough to know I’ve been shanked... today is the last day I deal with AT&T directly
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Resolved
Review
#1712221 Review #1712221 is a subjective opinion of poster.
Product
Att Account
Pros
  • Very good customer service agents
  • Pleasent customer service
Cons
  • Security issues
  • Very
Reason of review
Return, Exchange or Cancellation Policy
Loss
$152
Preferred solution
Turn my home phone back on and read my entire dealings... Some very serious issues with security
1.0
Details
AT&T is victimizing its customers with illegal sales tactics such as lying about products and services in an attempt to reach sales quotas. There appears to be a “do whatever it takes” approach to sell products at AT&T without any regard to their ability to deliver on...
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Review
#1693594 Review #1693594 is a subjective opinion of poster.
Cons
  • I hate customer sevice
  • Treated poorly
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Tags
  • Fraudulent Sales Practices
1.0
Details
I Had Flat on I-10 and, after Waiting 4-1/2 Hours, I Changed It Myself, & and ATT RSA Still Wanted to Charge Me!
Terrible customer service, from the initial woman with whom I spoke and her supervisor. Neither had spacial relations capabilities. I told the first woman that I had a flat on I-10, 10 miles east of the Mississippi/Louisiana border at the appropriate mile post marker,...
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Review
#1671821 Review #1671821 is a subjective opinion of poster.
Product
Att Roadside Assistance
Cons
  • Lack of care on how their customers are treated
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
THEY CHARGE ME 5 ONE TIME FEES AN CUSTOMER SERVICE OMG WHERE DO I BEGIN! IT BE NICE IF I COULD GET A REP. THAT SPEAKS ENGLISH LIKE REAL ENGLISH NOT ACT ;LIKE THEY KNOW WHAT IM SAYING BECAUSE I SURE DONT KNOW WTF THEIR SAYING EXCEPT ONE THING ALWAYS MONEY MONEY...
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Review
#1715753 Review #1715753 is a subjective opinion of poster.
Service
Att Directv And Att Wireless Bundle
Pros
  • Tv preiums great
  • That i thought i was being taken care of
Cons
  • Unreliable network
  • Deceptiv
  • Cs supervisor and staff webpage chat function nonfunctional
Reason of review
Poor customer service
Loss
$400
Preferred solution
cancel all my services
Tags
  • Incompetent ATT reps
2.4
Details
20 year family plan customer January 2019 I tried to disconnect the home line I was told I could save money by excepting the free smart watch and it would lower my bill they would ship it to me three months later the order was still pending and they canceled it without...
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Review
#1700776 Review #1700776 is a subjective opinion of poster.
Cons
  • Lack of care on how their customers are treated
  • Inability to resolve my issue nor issue me credit
Reason of review
Poor customer service
Loss
$1492
Preferred solution
Full refund
Tags
  • Bad Customer Service
  • Terrible Customer Service
1.0
Details
AT&;;;;T VIRTUAL ASSISTANT CONVERSATION WHILE TRYING TO GET CUSTOMER SERVICE Me: I would like to speak live with a Loyalty Reward manager about my cell phone bill. I spent over 1 hour today getting transferred 6 times. Pathetic. I have been an...
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Review
#1723903 Review #1723903 is a subjective opinion of poster.

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Update by user Oct 25

att never contacted me but on the next bill they did fixed thanks

Original review posted by user Sep 24

About three years ago I have to buy a modem from at&t and a week later I received a letter from them about getting a discount on my Internet monthly fee of 26.00 dls for 6 months, when the bill came it...
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Resolved
Review
#1662999 Review #1662999 is a subjective opinion of poster.
Reason of review
Poor customer service