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Customers don't like
- Poor customer service
- Charges
- Deceptive policies
Customers like
- Installation technician
- Price
- Coverage area
Received regular postal mail today, 08/14/2013. Letter dated: August 10, 2013. Return address for this mailing: AT&T Autopay Program PO Box 5093 Carol Stream, IL 60197-5093 (Quite a bit of fraud registered here!) AT&T Account Number: xxx-xxx-xxx- (missing...
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I'm going to post the letter detailing my complaint to AT&T's CEO. Enjoy. Mr. Stephenson, My wife and I were AT&T customers for a long time. Initially we were happy customers of Cingular, then became AT&T members when they bought out Cingular. We completed...
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Anonymous
AT&T, Ceo and company are arbitrarily mean and nasty people whom have no reason to work with a person. They send me a bill with a zero balance and about two months later i get...
Navin
Same story for me
Are you bored & have nothing exciting to do to occupy your mind? I have the answer just call AT&T & get "U-Verse" for your phone, Internet & your cable! You will get more excitement then you can stand honest! Your Brain will be stimulated more then it...
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Anonymous
I hate AT&T.....now I feel better...until I get my next bill...can;t we do better...we go to outer space...why not here on earth?
My family has ATT Cell phones and MIFI service in Victoria Mississippi. When you apply for service and you put in your address it shows you are in THE highest coverage area for 4G service and it's a complete farce. I live about 3.5 miles from HWY 78 on the main strip...
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I liked
- Price
I didn't like
- Coverage area map is not accurate in the least
I have been attempting to get service from you since August 2017. I have moved into a new home and AT&T is the only service provider in our neighborhood. Below is documentation of the nearly 20 service conversations, 6 service appointments and lack of respect,...
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I bought an Iphone 8 from Best Buy. The phone was fully paid for upfront as I did not want to deal with any contracts. I used the AT&T's prepaid service on the phone for 3 months. There were no subsidies or any discounts from AT&T given. It was a flat rate prepaid...
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Due to the Executive Office Manager (Shannon White) I canceled all my service in June 2018. Due to medical issues, I needed reliable phone service (Landline not VOIP) so on 09/01/18 I decided to keep my landline. Therefore, I called to reconnect the service and spoke...
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I didn't like
- Treated poorly
- Incompetency and training of customer service staff
Don't buy their uverse 2 year guarantee, you don't get the channels, you can not pause or record music and their so called super fast internet is less than 10mbs. Also bill changes every month, we signed for their 2 year guarantee and our bill changes every month was...
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Att - Worst customer service ever.
Contacted customer service multiple times. On hold 20 minutes plus every time. Still couldn’t resolve problems or credit account. Last guy hung up on me when I asked for supervisor. I’m done!
Similar to Att
I called ATT and asked for the amount being charged each month for the past year for a specific cell number on my plan and was told "no problem, we can provide that". At NO time was I informed there would be a charge. Instead of the information for only the specific...
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I didn't like
- Unauthorized billing
- Problem has not been solved and i have talked to numerous people
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Just received the same letter on August 18, 2018. Scam is back in action. Type your message here
ATT is more upstanding than this, dont usually ignore consumer concerns