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Sling TV | ATT review

1.1
Details
DirecTV used to be a pleasure to deal with. That is, until AT&T bought them. There's nothing that won't go wrong. Too many issues to list.
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Review
#1762471 Review #1762471 is a subjective opinion of poster.
Service
Att Customer Care
Pros
  • Signal quality
Cons
  • Being told one thing
  • Dishonest salesman
  • Impossible customer service easily accessible but useless
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Worst Company On Earth
1.0
Details
There are many other companies out there!! Use them!!!. There customer service people and billing department have been harrassing my 76 year old mother, because she switched to spectrum back in October. My mom paid Direct TV, her last bill so she thought. Then, ATT...
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Review
#1760564 Review #1760564 is a subjective opinion of poster.
Pros
  • Being able to voice my opinion hoping that it helps other people
Cons
  • Ethics
Reason of review
Problems with payment
Loss
$1
Preferred solution
STOP HARRASING MY MOTHER!!!
Tags
  • Incompetent ATT reps

Charging for equipment returned to them. | ATT review from Faribault, Minnesota

1.0
Details
ATT charged my Auto pay 145.81 for equipment, after they e-mailed they received it I canceled my auto pay on 11/15/2019 with confirmation # so how on 12/25/2020 were they able to pull money me. We were advised this would happen by our local post office that ATT would bill us even after the return high% for billing after returning KEEP your receipt it happened to her too! AT&;;;;;;;;;;T Direct TV are fraudulent in there practices.
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Review
#1760257 Review #1760257 is a subjective opinion of poster.

Kill the AT&T workers | ATT review

1.0
Details
AT&T is a greedy company that shut down 2G so now hundreds of phones will no longer work at all on their network. AT&T just cares abut rich white girls who spend money on new iphones every week. there are people who like the old cell phones better.
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Review
#1758623 Review #1758623 is a subjective opinion of poster.
Pros
  • When at&t had 2g
Cons
  • 2g shutdown
Reason of review
2G shutdown
Loss
$100
Preferred solution
bring back 2g
Tags
  • Evil Controllers
  • 2G Shutdown

DO NOT TRUST ATT/DirectTV & Internet

1.2
Details
If you decide to go with ATT DirectTV and or Internet, get pics of all the equipment along with serial numbers. At the end of your contract, you will need to return the equipment within 7 days. If past 7 days, they can charge you $150 for each piece of equipment
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Review
#1753459 Review #1753459 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don't use AT&T...Customer Service is horrible! | ATT review

1.0
Details
After spending hours trying to have them fix my ability to login, I find their slogan "AT&T Cares" more than a joke. When I try to login in, it sends a code to my device to verify it's me. The problem is they are sending it to a device that doesn't have a SIM card (ie a watch). I've tried for days to get them to send the code to one of my cell phones. Yesterday, they said a Level 2 supervisor would resolve and call me within 10 minutes! I'm on hold again for probably the 10th time. How do they stay in business and advertise "AT&T Cares"?
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3 comments
Anonymous
#1799302

They do care by staying on the phone. Im sure dealing with someone like yourself is driving them not to...

Anonymous
#1799332
@Anonymous

Try going through the process yourself and then let's see how positive you are.

Anonymous
#1799356
@Anonymous

I will never experience that since I know my login.

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Review
#1751309 Review #1751309 is a subjective opinion of poster.
Service
Att Customer Care
Cons
  • Customer service is worthless
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

AT&T is a greedy moneysucking company! | ATT review

1.0
Details
In my free time I get old phones from they recycling center and give them to the homeless people in my city so they can talk to their family. Most of the old phones use 2G and recently AT&T shut down 2G. Really AT&T, AT&T just cares about the rich people who pay $1000 for new iphones and doesn't care about the old phones at all! I called AT&T and asked them if they can keep 2G towers online in my city and my charity would pay for it, but they said no and even called me the N-Word! What the heck? Why does AT&T hate the poor people? They are so greedy and only care about money.
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1 comment
Anonymous
#1797897

They are a business. 2G is no longer profitable, and they have to pay for the 2G bands it is not as simple as leave equipment run until it stops working.

It is not profitable and cost money every few years. Also 2G banding and parts for the transmitters are going away.

Review
#1748462 Review #1748462 is a subjective opinion of poster.
Service
Att Phone Service
Pros
  • Before 2g was shutdown
Cons
  • 2g shutdown
  • Greedy and hateful company
Reason of review
2G Shutdown
Preferred solution
Deliver product or service ordered
Tags
  • Hateful
  • Evil Controllers
  • greedy for more money
  • 2G Shutdown
1.0
Details
AT&T is an evil company that shut down 2G and made thousands of phones useless. Many people like the older phones and use little java apps but AT&T *** ruined everything by destroying 2G so phones no longer work on at&t network. I wish the AT&T employees would get...
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2 comments
Anonymous
#1797679

Wait so they should devote bandwidth to an archaic system for a few thousands of ppl vs. the millions of other customers who want 5g?

Yeah just upgrade your *** phone and move on. There is literally nothing you can do about it. It’s their system. They pay to run it.

If you don’t like it, well that’s too damn bad. Go somewhere else. Don’t hate others for being better then you at using smartphones. Be a better you and learn how.

I swear what is it with you damn dinosaurs?

Are you now do old you can’t handle change? How did you ever make it this far in life standing in tar.

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Review
#1748057 Review #1748057 is a subjective opinion of poster.
Service
Att Phone Service
Pros
  • When at&t had 2g
Cons
  • 2g shutdown
Reason of review
2G shutdown
Loss
$10000
Preferred solution
Deliver product or service ordered
Tags
  • Evil Controllers
  • 2G Shutdown
  • Evil At t
  • Evil Employees

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
I am a CFO of an renewable energy business and for several years have been an adjunct professor in a MBA program. We have had an ATT family plan for cell service for over a decade. Since the connections are so poor and none of ATT's suggestions to improve the service...
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Review
#1747560 Review #1747560 is a subjective opinion of poster.
Service
Att Mobile Phone Service
Cons
  • Poor policies
  • Poor connections
  • Poor customer service
Reason of review
Poor customer service
Tags
  • Rules Make No Sense

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Not what expected | ATT review

1.3
Details
Months of poor internet signal, no techs or customer service people able to resolve problems. if cancel service will charge you regardless, collect in advance for a full month, no refunds or pro-rating not very ethical, no good business practice. Do not appreciate old good customers. A giant going down for lack of good service and high rates and tricky billings.
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Review
#1745612 Review #1745612 is a subjective opinion of poster.
Service
Att Internet Service
Cons
  • Poor billing practice
  • Nothing was resolved
  • Not reliable
Reason of review
Poor customer service
Loss
$111
Preferred solution
Full refund
Tags
  • At t Mobility Fraudulent Billing