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Don't use this company... u will regret it when they take money and treat u badly!!
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Att
#1028769
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I am furious with at t ,my new data plan I was told it would slow down about 15. Seconds,it slows down 45 min.I do not believe I used my data up this fast.i called at t for other issues and was on hold several times only two be hung up on after trying to speak with...
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1.7
Att
#1028450
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DON'T EVEN THINK ABOUT SWITCHING TO DIRECT TV.  KEEP YOU CABLE!!! I have never spent so much time trying to get someone else's mistake fixed. Between my husband and I we spent hours over a three week period talking to them and I mean all of them.  Expect to talk to at...
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1.0
Att
Product
I didn't like
  • No follow through by customer care
#1028367
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Refurbished Galaxy Note 4 Piece If Garbage Review

#1017914
2.0
I have been trying to get ATT to help me with a problem since.DECEMBER. i filed an insurancr claim with *** asurion,.they semt me a refurbished *** *** phone that doesnt work properly. They wont give me a new phone and ATT wont upgrade UNLESS i pay off the *** non working phone. Seriously. Guess im going elsewhere. ATT SUCKS.....
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Short Review for March 05, 2017

#1016879
1.0
Unable to speak with representative to switch phone plan. Automated voice says I will be transferred then puts me on hold until I hung up. It hung up on me when I asked to cancel my cell phone plan. Is this the new customer service?
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Att Wireless Phone Plan Review

#1016486
1.2
We asked about a new iPhone 3 weeks ago and cancelled the order because they gave us a new number , the order was canceled. Here comes a new iPhone today. SCAMERS . I now have to go to an ATT store to return it . Watch out for these guys. I've been with them 20+ years. New scam every day . William
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Direct TV Review

#1016423
5.0
Direct tv agents are liars, i am a single mother with a very limited income but caved in for my daughter. Was told i was getting the 50 a month package for 24 months. and it was for about 3 months, i now have been charged for all kinds of fees and cant afford it, calling customer service will get you no where. BEWARE of the FALSE ADVERTISEMENT AND OURIGHT LIES AND MISCONCEPTION
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They will not give you the rebates they advertise. Marketing scam! It's been six months, a promise from a supervisor a week ago to call me any NOTHING! They owe me $800. Yet still bill me for the service. I let them talk me into switching from sprint and it was a big...
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1.5
Att
Product
I liked
  • Dont care about you
I didn't like
  • Customer service
#1028066
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The installation of the underground cable created the need to dig a trench in my front yard ... my former nice lawn looks terrible now ... they "repaired" the damage by throwing some dead, burnt out sod on top of the trench. I suppose I will end up making the repairs...
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The portable wifi, modem I guess, stopped working a year and a half ag. I went to the local att store. They replaced the modem and sold me a samsung laptop. A month later I discovered they signed me up for an additional 2 years, and raised my monthly charges from 70...
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1.9
Att
#1027628
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On January 15, 2017 I placed an order on line with AT&T for Internet service and Direct TV , I was told that the package I ordered was to be $118.00 month for twenty four month with installation free on the internet install and free Directive install. When I received...
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1.0
I liked
  • Poor
I didn't like
  • Convince increases
#1026329
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SINCE JAN I HAVE SPOKE TO 91 REPS AN BEEN ON THE PHONE UP TO 4 1/2 HOURS EVERY MONTH I HAVE TO CALL AT&T BECAUSE I WAS OVER CHARGED AFTER I CALLED SO MANY TIMES MY ACCT WAS RED FLAGGED REPS WOULD NOT GIVE THERE NAME I WAS DISCONNECTED SEVERAL TIMES OR W/OUT WARNING OR...
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Att
#1025665
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I for one and hopefully most Americans are tired of being ignored by the powers to be. I'm going to speak out via the social Internet and vote with my dollars against companies (and for that matter politicians) who don't understand the value of treating their customers...
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h.kitchener

h.kitchener Very well written. However, AT&T is no different than most of these companies---they get your business with a low price and then gradually raise them when your "contract" for ...

SCPharmacist

SCPharmacist It's sad that businesses spend so much capital on gaining new customers, while spending nothing on keeping the ones they have.Doesn't make sense. You can't fix ***.

3.1
Att
I liked
  • Services
I didn't like
  • Pricing practices
  • Customer service
#1025534
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In December 2016 A rep in Best Buy convinced me to change from Comcast to ATT / Direct TV. Like an *** I agreed. I was supposed to get three months of HBO STARS Cinemax etc., for free and I had to call in February to tell them I wanted only HBO. The were supposed to...
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1.0
Att
Product
I didn't like
  • Continuously cutting service
  • Level of incompetence
  • Incompetent customer service
#1025072
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