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My wife just spent 2 hours on the phone with AT&T trying to get a late charge taken off of one of our accounts. We have home and office landlines and uverse internet for both. They kept demanding a password. I have been doing business with them since 1976...41 years......
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Att
#1014818
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I signed up for DirecTv and received by mail an offer of a $100 reward card. The site that is specified for claiming the award has a statement "review and accept terms and conditions", but there is no way whatsoever to find out what the terms and conditions are. If you...
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Att
#1013669
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In February of 2015 we received a notice from AT&T informing us that we qualified for a free upgrade phone with a two year plan. We visited the AT&T office at 14628 San Marcos, TX on 2/22/2015 to upgrade our phone. We selected a galaxy that included a free tablet. At...
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1.6
Att
#1013337
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Att Wireless Phone Plan Review

#1016486
1.2
We asked about a new iPhone 3 weeks ago and cancelled the order because they gave us a new number , the order was canceled. Here comes a new iPhone today. SCAMERS . I now have to go to an ATT store to return it . Watch out for these guys. I've been with them 20+ years. New scam every day . William
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Direct TV Review

#1016423
5.0
Direct tv agents are liars, i am a single mother with a very limited income but caved in for my daughter. Was told i was getting the 50 a month package for 24 months. and it was for about 3 months, i now have been charged for all kinds of fees and cant afford it, calling customer service will get you no where. BEWARE of the FALSE ADVERTISEMENT AND OURIGHT LIES AND MISCONCEPTION
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Att Premierserv T1 Bundle Review

#1015041
1.4
Customer serevice rude not helpful will never recommend att for any service
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Short Review for February 24, 2017, Pc_exchange_policy

#1013482
Glendale galleria Att rude. Refused to accept return of phone.
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I am using a iMac with system OS El Capitan and have U-verse with ATT. A couple of weeks ago I no longer could send emails. I got an error message that the ATT certificate was outdated. When calling the tech support I was told it was a problem on their side and it...
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1.0
I didn't like
  • Slow speed
  • Incompetence of tech support
#1013057
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Called 2 weeks in advance for install of internet in our new office that is in a building that already is wired for At&t fiber optics. We received confirmation, and even called evening before and the morning of install.....They never showed. Called a number that I...
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1.0
Att
#1012957
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AT&T Wireless is now practicing "Bait and Switch" on cell phone plans. I have been a long term customer with a 30 Gb share data plan for $130 per month for at least 2 years. I called AT&T and asked if there were any better plans that would lower my monthly bill of $235...
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1.0
Att
#1012897
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Att - Review in Telecommunications category
Hello my name is Valerie Grier I am very unsettling with Att wireless cell phone service i have to let my service go with ATT i didn't want to but my bill was getting high every month and also so i have service with your with u-veruse phone and internet service and i...
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Well over a year, we drop calls and have static. AT&T says it is due to copper line. Have promised direct TV, due to recent agreement, they would replace with a T1 line. Obviously they have not even started the work. If I had any other choice I wouldn't chose AT&T for...
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1.0
Att
I didn't like
  • Non resolution of problem
#1012668
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I ordered the bundle of all 3 services on 2/3/2017 & was told installation would be today, 2/22/2017. I called last night to make sure & was told that yes, it is still scheduled for 2/22. Been home all day & no show! I called tonight to find out what was going on &...
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1.8
Att
#1012454
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I am not a person who normally writes about a company , but since my experience with ATT&T has been the worst i have ever experienced , so i need to vent . Have had them now for 5 months and have spent hours upon hours on the phone with their customer service . I have...
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1.2
I didn't like
  • False promises
  • Outcome inconsistent not reliable
  • Dealing with customer service
#1012333
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