filters
State:
Show
City:
Show
Product:
Show
I spoke to four of their Supervisors Each Supervisor told me I fully paid them. The letters from them and from collection agencies continued. I spoke to two managers in their collection department. They both told me,they would look into the matter and get back to me by...
Read more
Anonymous
Will never use ATT ever again

Good luck. I paid my bill off in full when I discontinued my service with them. Only to receive a collections notice. I called ATT and asked for their fax number to send a fax...

Lisa Marie Sharp
Lisa Marie Sharp

Did you get your phone "free" after hurricane Michael? I did and was told it was free. Two weeks later I got a bill for 117.00 and again two weeks later a bill for 146.76. ......

1.0
#1433265
Reply to reviews
Resolved
ATT - AT&T Thanks app / "Event Access" scam
I did not receive the Disneyland tickets that were due to me after claiming them on the "AT&T Thanks" app via the "Event Access" feature. Supposedly there are a handful of tickets that go live at 12 pm EST every Friday. After 15 minutes of attempting to load the page...
Read more
I liked
  • Original deal
I didn't like
  • Bait and switch
#1430652
Reply to reviews
Show

ATT in Phoenix, Arizona - Customer Service

The customer service is great!
5.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1427375
Reply to reviews
Show

ATT - Technician a no show

Had a service call for 12-4 for direct tv. Wanted them to call me first. That did not happen. Long story short waited for 4 hours just for them to tell me I had to reschedule. The funny thing is they texted my wife’s phone to say they would be here between 12-4. I have everything with ATT(internet,wireless,tv). Been a customer for over 15 yrs. this is the way they treat you
#1424961
Reply to reviews

I have called, chatted 5 times or more stating yes paid off and phone will be unlocked and still it isnt I have been customer for years pay over 600.00 month service I paid off phone to upgrade a phone and asked to unlock phone and they cant because they say i still...
Read more
EmbellishedEstrelaMountainDog275
EmbellishedEstrelaMountainDog275

Att employees have no clue what they are doing but thing for sure they are driving customers away by their stupidity

3.0
I liked
  • Until this happened
  • Until i got run around on unlocking my old phone
#1424944
Reply to reviews

This our second internet outage in a month. My wife works from home and it takes days to get service technicians to come out. Worst of all there are no Americans working their customer service. They're all in india, Pakistan, the Philippines or Mexico. The first time...
Read more
1.8
#1423140
Reply to reviews
I switched my family's wireless service to Verizon, having been unhappy with AT&T's rates and quality of service (reception). There were 3 phones on my account, plus an iPad. The two main phone lines were switched to Verizon upon receipt of our new phones (Sept 12th)....
Read more
#1422182
Reply to reviews
Show

ATT - VESTA AT&T

I HAVE NOT BEEN ABLE TO GET AN ANSWER FROM ATT ABOUT THIS COMPANY CHARGING MY ACCOUNT FOR A PRE PAID PHONE THAT I HAVE NEVER OWNED. THIS COMPANY IS A LAIR AND FRAUD TAKING MONEY FROM MY ACCOUNT WITHOUT MY PERMISSION, I AM GOING TO CONTACT THE NC STATE ATTORNEYS OFFICE TO GET AN ANSWER. 7
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1421835
Reply to reviews
Was told I would get two free phones if I switch to AT&T. I would have to pay taxes only to find out 4 months later that I have been charged for them. I turned in my old phone and was told they would pay it off. Its still outstanding. I made a payment arrangement while...
Read more
1.6
I didn't like
  • Tired of all the lies
#1421208
Reply to reviews

I was promised a new iPad 512 the 11 newest one for the price minus the 450 if I upgraded my line plus 2 year contract and when I called a week later to get it they said it was a mistake even though it was clearly stated on my there notes about my account . So they...
Read more
1.0
#1420739
Reply to reviews