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My go phone was set up with auto refill they say online. I did not do this. I want my money refunded but was denied. I did not set up auto refill. This is a ripoff. I will never do business with ATT again if my money is not refunded. Could someone from customer service...
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#1125223
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We have had ATT for over 30 years. We have Att cell phones, house phone, tv, internet, tablets, the works. Always with ATT, of course uverse came out, they want you to switch, we switched. Then ATT decides on Dish network, we switch. Then ATT decides on Direct TV we...
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2.3
#1124348
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I have been trying for 8 months to get my gift cards from AT&T using the Switcher Program. For the first 6 months they said that my submission was invalid. Finally I had to get upset and they told me that they lost my phones and what address did I mail them to. I told...
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1.0
I didn't like
  • Being lied to about products offered
#1123537
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Att - Get wth back by monday September 25th or we will go with a d

Att
#1105123
Get wthr back by September 25th or we will go with a different service!! Very unhappy for money paid!!
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Att - No Service yet

Att
#1102477
Text from ATT saying outage had been repaired--still no service Snellville Ga 30078-- Why tell a lie!!!
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Att - Still In AT&T HE!!.

Att
#1101881
1.6
Details
Again, our uverse internet is on half-service mode. We will get 30 seconds of service and then packet loss for 30 seconds. Amazingly enough, we can get uverse phone and internet, but we cannot get uverse tv. How many customers have to leave AT&T before they step up to try to stop the bloodletting?
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Website

Att - Pissed

Att
#1101740
1.0
Details
When I first signed up they asked me if I owned my residence and I do so they signed me up with a dish which living in a condo I'm not allowed to have with a price of $84 a month for 2 years then they cancelled my phone now I'm paying $130 a month don't have the programs i usually watch and I'm tied into them for 22 more months and they can charge me what they want and I can't do a thing about it
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
My name is marvin e Riddick I was contacted by a collection agency that I owe your company more than a thousdand dollars for a bill that you turned over to them the number to thimpois account is 203 645 2731 I have no knowledge about this account however I do have an...
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#1123373
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I have been in this store 3 times now and each time resulted in an hour long wait for service while watching at least 4 customers one day walk out of the store there is no acknowledgement of your presence and the staff chat on and on with the customer they are with...
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#1123286
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My Son had a phone under warranty - did not see the crack in upper left hand corner. - We received a replacement phone for the phone. In that time my original sons phone was sent back for the crack - who to say we did it or they did it. I received a 699.00 bill. I...
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#1123190
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After a technician drilled one hole to drop a wire, my home is left with partial power, damaged appliances and electronics and myself to pay for it all. The electric company stated we needed to go after AT&T.... Which I ended up doing.. Since the technicians boss...
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2.9
#1122192
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After all the years I was with at@t and then when I awitched to Spectrum At@t charged me an early termination fee of 165.00 I had a refund of thirty some dollars which I have never received After much argueing with me the sent me another statement giving me a refund...
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1.7
I didn't like
  • Billing and refubd policyies
  • Run around customer service
  • Amount of time it took to not resolve this issue
#1122116
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Contacted AT&T lack of customer service department to report a phone outage. After over an hour and a half on the line with them there was no resolution to restore service in a timely manner. They did not care if the need arose to call 911 and my parents had no way to...
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#1121871
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These stations has been gone now for over a month now. I was told that negotiations was in progress and that they would be back on soon. I've missed Sunday football on FOX and Sunday night football on NBC. Now I am missing out on the World Series. This is totally ***...
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#1121824
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