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Advertised vs Delivered
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1 comment

I've contacted them several times and they have done nothing. We had a bundle and there was a glitch on their part.

It added our DirecTV on another account and we didn't know. On our only account we knew about showed that we were current with all three ( internet, DirecTV, and wireless). They shut off our DirecTV and stated we are few months late. I called them up and they told me that it was a mistake on their part, but they can't combine my DirecTV with the rest until i pay huge bill for being late.

I told them it wasn't my fault that i was late, but they wouldn't fix it. Then i was 1 day late on my phone bill and they added almost $100 worth of late fees. Now i can't afford it. All this happened just this week.

Ugh... this weekend i'm going to Verizon!

Product or Service Mentioned: Att Bundle.

Reason of review: Problems with payment.

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Sounds like you really knew they weren't charging you for DirectTV and took advantage of that fact until they caught their mistake. Time to pay the piper or, as you say go to Verizon.