Cleveland, Ohio
1 comment
100% full Not resolved

It didn't begin with the squirrels but ended with them because of human incompetence !The last guy [at&t service worker] left door open on box .

I can see see the wires exposed from my window. My land line phone hooks into there. How do I know this? because I have had at&t to my home at least seven times in a four year period for static problems and dead phone.

The last guy who came here said the box is very old and needs to be replaced. He hooked me into another circuit in the box. It worked until now. During the summer I noticed another at&t guy up on the pole probably trying to fix another persons problem and he left the door open on box that was August 2013 it is now January 2014!!!

I placed the complaint Tuesday on their automated phone repair service the computer phone guy said they will have somebody out between then and Friday. It is now Thursday and still no repairman ...At&t is now holding me hostage. I can't go anywhere for long because the phone guy might call me on my cell phone with limited minutes and I have to be here to tell him once again about this ongoing problem!!! They charge me seventy dollars a month for this ***!!!

If and when this problem is resolved I am looking for a new phone carrier .

For a communication company there is sure lack of it...Ok I'm hanging up now .Oh yeah my ffnn phone isn't working!!!

Monetary Loss: $300.

Had an Experience with Att?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

Your too fixated on the terminal, sounds like the cable is the problem the tech changed your pair last time you said so yourself. If you get a new phone carrier better go with cable TV because you still gonna run through att's network. Good luck getting CATV VoIP for 70 a month though

You May Also Like

Att - HORRIBLE INTERNET SERVICE Att "UVerse Internet for AT&T is a joke!! I have been with them for a couple of years and then my daughter moved back in with us and she got a..." Read more Att - At+t installed cable across my driveway-DEADLY Att "One year ago At+t came out + installed a cable across my driveway that they explained was temporary. My husband hit the cable immediately with his truck + almost(according to..." Read more Att - Holly R at AT&T Call Center Buffalo New York ripped me off on a $25 dollar credit. Att "AT&T Screwed up my bill pay account by not saving my information when I changed banks costing me a service fee on my credit card. After about 15 phone calls..." Read more Att - Stated monthly charge vs assumed charges Att "3/3/17 purchased internet service. Stated monthly charges didn't match my bill. No one at cust service acknowledges the discrepancy. They insist on a price that's not stated on the their..." Read more Florida Water Analysis - Trying to do the right thing Florida Water Analysis "It is very difficult to please everyone. We try, but in the end, you will find some folks just are unhappy with everything you do. But we still try. My..." Read more Pictures On Gold - I don't think they understand what "gold-filled" is supposed to mean. Pictures On Gold "I ordered a class ring from Pictures on Gold some time ago, because the school's official rings were waaay too pricy. I chose 14k gold-filled instead of solid gold to..." Read more FitFlop - Great Disappointment to FlitFlop After-sales service. FitFlop "Dear Families & Friends, As mentioned to you all earlier, just to share with you that my father faced some issues when comes to defects on FlitFlop products. Attached below..." Read more Powersportsmax - Terrible customer service Powersportsmax "Power Sports Max's customer service sucks. I have NEVER written a bad review on a company, but I felt that these guys are so terrible that people need to know...." Read more