State: California City: Los Angeles Clear all filters (112 of 4974 reviews match)
filters
state:
city:
category:
Show
product:
Show
I foolishly decided to order a t & t about 2 months ago. The tech came out to install land line phone service. I changed my mind about the phone because it could only be used downstairs. So, I asked the tech to forget my order, so he left without installing phone. ...
Read more
1.4
I didn't like
  • Bait and switch
#939226
Reply to reviews
I have the bundle package with AT&T (internet, cable, phone). Every night my internet connection goes out which makes my phone service go out which makes my home security system falsely go off. The only way to turn off the system is to have it disconnected then I...
Read more
#935540
Reply to reviews
Att - AT&T - U-Verse is as incompetent as it gets
a telephone pole on our block burned, the whole block has been out of service. Each time I call the 800 number, I'm outsourced to some random country where the agents, Ma'am - so sorry - and state your name back to you to death, and practically read off of a script -...
Read more
#930062
Reply to reviews

Att Phone Service Review

Att
#751076
1.0
My phone and Internet service been out for 4 days called many times always got wrong Dept spent hours on hold ask for superviser got nothing ask for someone to call back my mobile phone never got call spoke to 15 different people and got nowhere no callback so their are to busy for me so I getting another service I would not recommend their service to my worst enemy having trouble since I had it
Comment Be first to start a discussion
Show

Att Phone Service Review

Att
#635363
Our land line service stopped working yesterday.
Comment Be first to start a discussion
Show

Other Product Review

Att
#600291
They lie on people just to get you buys their stuff.
Comment Be first to start a discussion
Show

Staff Review

Att
#594780
1.5
Fifteen minutes of my life I'll never get back wasted trying to shout loud enough at the complete *** female rep. who could not understand simple English. She kept making me repeat myself and I have speech disability. However 95% of English speakers understand me perfectly, so I asked to speak with a supervisor. She refused! ADA attorneys needed. They suck!
Comment Be first to start a discussion
Show
Acct: 124487584 Case: CA1612700 We have usually enjoyed our service over the years but have several issues that continue to go unaddressed. Issue: Profanity from technician Yelling from a technician When yelling was addressed to Manager Bryan and Area Manager Marlon...
Read more
Anonymous
Anonymous

The worst customer service ever, very incompetent in every way. From technicians to customer service to billing.And to think people trust them with their alarm monitoring. And...

1.7
I didn't like
  • Inaccuracy with the phone reps
  • Lies about pricing
#865765
Reply to reviews
Since August 2015, my mobile device has had numerous issues. (1) The phone overheats. This has been an ongoing problem with Galaxy Note 3's. AT&T is well aware of these issues. (2) The volume button does NOT work. Many days I have to turn this device off and on...
Read more
1.3
#862076
Reply to reviews
At&T is the worst company I have ever dealt with it has been seven days to have a landline reconnected due to their error. Same dumb customer reps repeat the same script over and over again like robots. Problem still not solved/transfer over 20 times to different...
Read more
Anonymous
Anonymous

Same thing happened to me.. They disconnected my landline without any authority.. No cancellation number nothing.. I have been on the phone with them for 3 days a total of 15 ...

1.0
#834838
Reply to reviews
On 2/21/2016 I purchased 2 prepaid SIM cards with $45 plans (on each phone) for my son who lives out of the country for his upcoming visit to the USA on 4/3/2016. I purchased the cards at the corporate store on 180 N Moorpark Rd, Thousand Oaks, CA. I paid for the...
Read more
1.0
I liked
  • Worst
I didn't like
  • Anything about att
#822726
Reply to reviews
I ordered phone service in early Sept of 2015. Telephone never had a dial tone. For the whole month(15-19 days) I contacted customer service for assistance with no help. Explaining to each rep that the phone was still not working Finally someone advised us to get...
Read more
1.8
I didn't like
  • Never resolved problem
#807230
Reply to reviews
Congratulation!!! AT&T has reached the new low in costumer service 3 weeks and no internet no emergency phone. I have bundle service with direct tv and att which directv has come and gon install tv working no problem, but att Is impossible to deal as old as I am I have...
Read more
#794282
Reply to reviews
I bought an iPhone 6 at the Santa Monica and LaBrea location last year in December. I was told that because I had not begun to work on my credit I would have to pay a down payment, so I accepted that choice. Then the guy tells me that if I add a tablet that I'll just...
Read more
#768696
Reply to reviews