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Traded 2 iphone 6's for 2 iPhone 7's in September 2016. They said I would get a credit ($1,200+) when they receive my trade. Is February 2017 and I have not seen either a call to update me or my credit for that matter. So, I have called every week for an update and...
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1.0
I liked
  • Worse experience ever
I didn't like
  • No acknowledgement for their lack of guidance to customers
#1009469
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Reading other reviews, it seems like this is a recurrent theme and should be a Juicy class action lawsuit. I have had this happen both to my home account and my business account and seeing that it is listed here I'm betting that it is a recurrent theme. My home ATT...
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Anonymous
Karen

How do you get a class action lawsuit started. They have used my auto pay for someone's bill in Texas. They told me they had redeposited the money back into my account, and ...

2.1
I didn't like
  • Cannt trust reps
#970621
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AT&T started billing my wife's account at about Sept.2016 Haven't been billed for 8 years on her account.That's because she's been dead for 8 years.When she passed I called AT&T and canceled her phone and internet account and they said they would.Called at least 5...
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h.kitchener
h.kitchener

Just ignore any bills as you are not responsible for them and if you get any calls about them just tell them she is deceased and give out no further information. A similar thi...

1.0
#968846
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ATT U-verse Review

Att
#765265
1.0
Bad experience with uverse...Why use vaca
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ATT Unlimited Data Plan Review

Att
#673799
1.2
We have the unlimited plan with AT&T and they've been throttling our speeds, even though that is a violation of our contract!
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Staff Review

Att
#635057
At&t offers horrible customer service and I will never due business with them again!!!
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Staff Review

Att
#631256
1.0
THE OFFICE OF THE PRESIDENT IS A BUNCH OF GARBAGE. THEY ARE RUDE AND HANG UP ON CUSTOMERS. I WILL NEVER DO BUSINESS WITH AT&T!!!
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We set up an appointment a week ago (july 23rd) for that saturday to have them come out and reinstall our service in our new home. Called twice to confirm and they stated the same date. Saturday (July 30th) rolls around and the technician scheduled was nowhere to be...
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2.3
#892806
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Worst service ever! I was told when I got my phones ported from Verizon wireless after being a customer that I would receive $300 credit for each phone I ported to ATT. With that incentive I decided to give ATT a try considering I was expecting $600 (2 lines). ...
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#851599
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Repeated failed attempts to Simply? pay my phone bill! For an HOUR+, auto-pay, virtual assistant, failed to respond to my verbal or auto. requests. Even when transferred to a LIVE customer service rep., requested or not, communication failed, especially, when reaching...
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1.2
#847076
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I am literally sitting on the side of the road writing this review I called roadside assistance because I am in my dad's old pickup truck and I need gas I did not know that the gas needle in his truck stopped working the only reason I am in his truck it's because my...
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Anonymous
Anonymous

OP:Please break up your complaint into sentences and paragraphs.Your entire post is a wall of text with no sentences. It is an entire run on sentence.I cannot make sense of wh...

Att treat their customers like idiots and get away with it. I was offered to switch my uverse tv & internet to Dtv and uverse internet for less than my current plan. The offer included faster internet and the ultimate Dtv option. I started getting email confirmation...
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2.2
#844731
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ATT is the worse company to do business with. I recently ordered internet with ATT. they had an online offer of $35.00 with a $7.00 equipment feed for 75mbps. I took advantage of the great offer so I though. ON the day of installation I received 18mbps with a price of...
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Anonymous
Anonymous

Same here! I have had one after another thing charged on my bill since I signed up for that"great deal"! Not to mention the actual service sucks!

I liked
  • Worse experience with a vendor
#807088
Reply to reviews
Finally got rid of At&t!!! Nothing but hassel's, waiting on the phone with customer service, rates going up for inferior internet service!! Stay away from these crooks!!! In the mean time using my hotspot on my T mobile cell phone and it works great!! Free Netflix...
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#785253
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