Saw ATT ad for switching and the $650.00 per line. I did so.
4 lines to be exact. After 12 weeks of not seeing any money, I called and was told we are still processing your request. I no sooner hung up and 3 days later received notice in the mail, that they could not read my account information or that the information supplied was fraudulent. What??
I printed everything offline from my account.
When I called them back to find out what they were talking about I was told they could not help me and I was not going to see any money from them.
Product or Service Mentioned: Att Mobile Phone Service.
Reason of review: Poor customer service.
Monetary Loss: $2700.
Preferred solution: Full refund.