Charlotte, North Carolina
Not resolved
1.0
Details
0 comments

Update by user May 17, 2016

NO ONE, I repeat, NO ONE from DirectTv ever contacted me concerning the TROUBLE I experienced.

Original review posted by user Apr 16, 2016

Free at last, free at last of the DISAPPOINTING, SARCASTIC, LYING, RUDE, SHODDY service and employees!!!!!! This was the longest 2 years...Before getting service, I specifically asked how much it would be to get internet, telephone and television service.

I never received a bill for the amount I was quoted. Numerous times they TRIED to charge me extra fees. Several times I was told the "credits" would start so my bill would be reduced...NEVER happened. I had to file a complaint with the BBB when they charged me over $70 for the internet for a month.

They refused to lower it until I contacted the BBB. The employees at AT&T AREN'T held accountable for their words and actions.

Product or Service Mentioned: Att Bundle.

Reason of review: Poor customer service.

Monetary Loss: $600.

Preferred solution: Price reduction.

ATT Cons: Dishonesty, Business practices.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

ATT Reviews

  1. 1127 reviews
  2. 507 reviews
  3. 187 reviews
  4. 52 reviews
  5. 28 reviews
ATT reviews