New Reviewer

I have At&;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;T for home service monthly bill approx $46. only local calls and very few have had service more than twenty years @ at this address...made my last call On Thursday ,on Friday morning noticed my alarm system was off line it depends on the phone line so I called and was told looks like a outside the home problem we'll get there on Monday!

got a text saying some one had to be home this means three plus days without phone or alarm service.

Monday morning received a text the were on there way....after five hours I wondered where they were coming from so I called repair..spent thirty plus minutes being switched around trying to find someone who could answer the question, after being switched to a Supervisor I was told this was the wrong service department and I had to call a 800 number !...I called wasn't a happy camper to start with when i get this very UP guy who says oh they were there thirty minutes ago and found it's a damaged line outside and will be back tomorrow to investigate....This is after I was told pretty much the same info on Friday....If you see a pattern here it's that the company is FULL OF IDIOTS ,and the last one said it might take a DAY or TWO MORE..going on day six says theyll try again tomorrow..RIGHTNever contacted or updated by any one not USE AT&T unreliable







T EVER... going on day six still NO RESPONSE or Service

User's recommendation: Find another provider.

Product or Service Mentioned: Att Phone Service.

Preferred solution: Deliver product or service ordered.

ATT Cons: Service.

Location: San Diego, California

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