I called AT&T to get an estimate on what they would charge for internet, cable and phone.After a very lengthy chat via the internet, not one time did the rep mention a 2 year contract, not one time did she way after the 1 year it would go up almost 3x what they were quoting me.
I was smart enough to ask the right questions but then she said I could see it all in the step by step directions and she sent me a sight to click on to start the ordering process. The ordering process gave you many options, but before I hit the last one, because she knew I didn't want a contact, I asked her one more time about a contact to make sure I wouldn't have one and that's when she said all our DirecTV packages have 2 year contacts. I told her specifically that I did not want a 2 year contact and she was having me sign up to one anyway. AT&T is very deceptive and very misleading and I think they are out to fraud the poeple who are not smart enough to keep asking the right questions.
SHAME ON YOU AT&T - I'm going with INSIGHT.
And no, I'm not an insight employee, but I am a legal secretary and I know when I'm being shafted.SHAME ON YOU AND YOUR REPRESENTATIVES.