State: Virginia Product: Att Mobile Phone Service Clear all filters (1 of 71 reviews match)

Att Mobile Phone Service Review from Great Falls, Virginia

I cancelled mobile service after 5+ years in mid March 2016. It took about 10 days to unlock phone after cancellation. At the same time, ATT improperly charged me an early termination fee of $270, then charged my card, without permission, for an additional $330 and gave the credit to other customers. It took over a month to clear the $270 charge. Fortunately, Wells Fargo fraud department is crediting me for the $330 unauthorized charges. If I hadn't checked my bank statement, AT&T would have gotten away with the $330 of unauthorized AT&T charges. With Wells Fargo's Fraud Department help, I should have resolution by early May 2016. I am done with AT&T Mobile.
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#836392 Review #836392 is a subjective opinion of poster.
Att Mobile Phone Service
Reason of review
Pricing issue