I bought a replacement phone for 15 bucks at walmart. A few months later it broke.
Bought another one, was upgrading service and casually mentioned that at & t has two year contracts but only one year warranties. She said my phone was under warranty and they would give a new one. Received a box, and new phone, and sent back old phone. Not covered.
Here's the kicker! Fine print says I owe $65 bucks for the replacement device. WOW! Know thats a good ***.
Charge a 18 year customer 65 bucks for a refurbished phone and wait two weeks to get it. I had already bought a new one for $12.99 plus tax.
These idiots at ATT stand behind there charge as valid and insist that the phone cost $150.00. Time to cancel and switch to verizon.
This reviewer shared experience about warranty issue and wants this business to offer any options to resolve the issue as the author lost $50. The author is overall dissatisfied with Att. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Att.
Check out the best and the worst companies in Telecommunications category for more informed decision or compare Att to other companies on our site.