I bought a replacement phone for 15 bucks at walmart.A few months later it broke.
Bought another one, was upgrading service and casually mentioned that at & t has two year contracts but only one year warranties. She said my phone was under warranty and they would give a new one. Received a box, and new phone, and sent back old phone. Not covered.
Here's the kicker! Fine print says I owe $65 bucks for the replacement device. WOW! Know thats a good ***.
Charge a 18 year customer 65 bucks for a refurbished phone and wait two weeks to get it. I had already bought a new one for $12.99 plus tax.
These idiots at ATT stand behind there charge as valid and insist that the phone cost $150.00.Time to cancel and switch to verizon.
This reviewer shared experience about warranty issue and wants this business to offer any options to resolve the issue as the author lost $50. The author is overall dissatisfied with Att. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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