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Called At&t's customer service line today, they said they didn't require a signature when they deliver you a new phone...so the *** FedEx driver can just leave it on your doorstep!Really?!?!

A $600 phone can just be left on a DOOR STEP?!?! I live in an apartment community with 500 apartments! Of course its gonna get stolen! And of course when it's on your dime they can ship it to you the next day, but when it's on their dime it takes 2 freaken weeks to send you a replacement!!!!

This company is an absolute joke!

They wouldn't have to send so many replacements if they just had better policies!Gosh...as soon as my two year *** contract is up I am outta here!!

Review about: Att Replacement.

Reason of review: Problem with delivery.

Monetary Loss: $600.

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Anonymous
#921205

Standard shipping practice is for no signature when the delivery is to residential addresses. You would have received tracking information for that package after ordering it. At any point, especially after the tracking showed the package was in your area, you could have made arrangements to be at home the the package was due for delivery, for someone you trusted to be at home the the package was due for delivery, or to have the package held at the shipper's sorting facility so you could pick it up in person.

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