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1.8

Every time I call, I am transferred to at least 5 representatives. No one knows what they are doing. They hang up on you when they are not sure of what to do. The supervisors or fake supervisors don't know what to do.

My encounter before this one was when they turned off my phone for being on a conference call number too many times. I had my number for 20 years and they woudl not even port the number for me to go to a new carrier. I have my home interet service with them and that will end as soon as I have time to make the change.

Lastly, they are high as heck!!!! Their chat never work on their site and my internet is not the best for my area.

I will never go back to them! And if it comes to them being the company in our area, I would take money out of my own accounts to help the other company remain in the city.

DO NOT USE THEM!!!!!!!!!!!!!!!!!!!!

Reason of review: Poor customer service.

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