i called the ATT 800 and 877 customer service numbers. An automated answering machine started asking all sorts of question, account number, reason for the call, and bunch of other questions...
After answering all these questions, the automated answering machine said : THIS OFFICE IS CLOSED !!! CALL AGAIN DURING NORMAL BUSINESS HOURS !!!!... WHAT ????? !!!!!.
THIS IS ABSOLUTELY CRAZY, WHY ASK ALL THESE QUESTIONS AND AT THE END OF THE CALL, TELL THE CUSTOMER THAT THE OFFICE IS CLOSED?????
REALLY ?? WHY DON'T YOU TELL THE CUSTOMER IMMEDIATELY THAT THE OFFICE IS CLOSED FROM THE VERY START OF THE CALL?????
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