I switched from Charter to AT&T for cable and internet as they were offering a promotion. Internet is sllllloooooowwww.
6 MBPS. vs. Charter, which is 60. Within the first month the DVR needed to be replaced.
And every three months thereafter. All in all, I think I demanded three months service free for the hassle of having to call, reset, have service out, etc. Then when my contract ended, their fees DOUBLED! Went from $89.99 a month to $159 a month!
For what??? For 6 MBPS??? Ridiculous! When I called to cancel my account, their automated system told me they couldn't cancel my account until I paid $240.
I only owed $89.99. Why the *** would I pay the additional money for a service I don't have? Really. Avoid the frustration.
Stay clear of this company.
I think they still think they are a monopoly and can do any underhanded thing they want. Stay away!!!
Review about: Att Internet Service.
Reason of review: I should be able to make more than one choice! Poor customer service, bad quality, pricing.
I didn't like: Price gouging, Faulty equipment, Slow internet speed, Service, Billing, Customer service, Equipment.