0 comments
Not resolved

I switched from Charter to AT&T for cable and internet as they were offering a promotion.Internet is sllllloooooowwww.

6 MBPS. vs. Charter, which is 60. Within the first month the DVR needed to be replaced.

And every three months thereafter. All in all, I think I demanded three months service free for the hassle of having to call, reset, have service out, etc. Then when my contract ended, their fees DOUBLED! Went from $89.99 a month to $159 a month!

For what??? For 6 MBPS??? Ridiculous! When I called to cancel my account, their automated system told me they couldn't cancel my account until I paid $240.

I only owed $89.99. Why the *** would I pay the additional money for a service I don't have? Really. Avoid the frustration.

Stay clear of this company.

I think they still think they are a monopoly and can do any underhanded thing they want.Stay away!!!

Review about: Att U Verse Internet Plan.

I didn't like: Price gouging, Faulty equipment, Slow internet speed, Service, Billing, Customer service, Equipment.

Review #1036306 is a subjective opinion of a user.

1.2
Billing Practices
Discounts and Special Offers
Diversity of Products or Services
Advertised vs Delivered
Price Affordability
Value for money
Product or Service Quality
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
PRODUCT OR SERVICE Att Internet Service
Reason of Review / Monetary Loss I should be able to make more than one choice! Poor customer service, bad quality, pricing / Not specified
Preferred solution Not specified

Had an Experience with Att?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"I dropped Att as a service provider last year because of many of the complaints others have. Random dead end phone numbers, horrible oversees customer service, bad pricing in..." Read more
"on June 16th my wife got a text message ( see attachment) that stated that if we upgraded her phone to the new S7 that we would receive a gift..." Read more
"WE MOVED TO TEXAS IN JUNE WE HAD TIME WARNER CABLE FOR A LITTLE WHILE, BUT WERE OFFERED $300.00 VISA REWARD CARD IF WE SWITCHED TO THEM SO WE DID,..." Read more
"UVerse Internet for AT&T is a joke!! I have been with them for a couple of years and then my daughter moved back in with us and she got a..." Read more
"Extraship: Cheap Courier Shipping & Parcel Delivery | Send a Package Can I pick up a package at the post office? Web Tracker is Web based shipment tracking Solution which..." Read more
"Sexist, patronizing and just plain rude owners who care nothing about their customers. Was speaking to one of them about about my dissatisfaction about not being able to make a..." Read more
"My bank recently switched us all to a new credit card with cash back rewards. I approved a $50.00 statement credit and according to the Augeo Affinity Marketing site, the..." Read more
"Sometime back I went to see urologists in Panorama City for my varicocele vein problem named the doctors name was Dr Rude Arrogance and was treated rudely by him. I..." Read more