I have been waiting to get in contact with an At&t Customer Service Rep now for over 40 minutes. I am on hold on 2 different phone lines.
Without question, I am going to cancel my home service and internet service. It is ridiculous how bad their customer service is. It must be the worst job in the world to work for At&t customer service because if someone actually gets through they must be really upset about the time that it takes. That is where I am now.
I am absolutely livid.
It is irresponsible and inexcusable. I encourage a general boycott of At&t.
Product or Service Mentioned: Att Internet Service.