Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Since I changed my tv and internet to ATT, it has been a nightmare. Internet is so bad.

The tv is the worst. I complained and they say the will send a tech to my home. That was months ago. I am still waiting.....

Sometimes I come home to watch tv and it does not work.

Also I combined the services with my wireless. That was from the very beginning (Dec 2017) and still have problems with that. I called customer service several times and they cannot find my service with the ATT tv. They send me here and there, and I ended up talking to multiple customer service attendants but still no solution.

Las time I talked to a supervisor, he was supposed to call me back about the service and to change the tv boxes. Again I am still waiting for that too.

How poor this company treat its customers! It just want money, money and money for a service that is incomplete.

Product or Service Mentioned: Att Tv Service.

Reason of review: Not as described/ advertised.

Preferred solution: Let the company propose a solution.

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