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I wanted Internet and Home phone for my apt. I called and they gave me a great qoute and were extremely nice and made me feel like I was making a great choice needless to say.

The day of my installation noone came, I called and they apologized and gave me a new date 2weeks from then.

2weeks later same thing. This time spent over and hour and a half on hold and transfered 5xs!

Because my info was lost then to be told I dont have internet access in my area! So I went to comcast a 1min wait and got it next day with 10 more mbps for $3 more.Att sucks!

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Deja_1, I'm sorry that this happened. Please email me at so I can get more information regarding your experience.

Please put your Deja_1 name in the subject line. Thanks, Phillisa - ATTCustomerCareMgr

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