ATT - Worthless Warranty
I bought a AT&T EL52251 cordless phone set (2 phones) in July 2014.Last week the secondary unit quit.I tested the chargers and switched batteries, determined the battery in unit 2 was defective.
I called AT&T for a replacement as I have a 1 year warranty per owners manual and advertising. Was told warranty was only actually only 45 days. Then they tried to sell me a battery for $14 plus shipping.
I bought one elsewhere for $7 with free shipping.I don't know how they can get away with this kind of outright false advertising and remain in business
This reviewer shared experience about warranty issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with ATT. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about ATT.
Check out the best and the worst companies in Telecommunications category for more informed decision or compare ATT to other companies on our site.