I am writing a letter to the general attorney in RI regarding the deceptive practices of ATT and the illegal Bait and switch deal that we got. Specifically, they did not tell us about a 49 dollar month recurring fee for an extra line.
Also we received an IM stating they we have $800.00 in usage fees just 10 hours after we got the phone for 175 meg of data even though we have a 2 gig plan??
They suspended our data services!!! When I called to complain customer service had the brass to tell us we can return the phone a pay a 35 dollar restocking fee
Review about: Att Phone Plan.
Monetary Loss: $800.